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Author Archives: James

Avaya IP Office New Zealand Dial Plan (ARS)

By James | Published: April 25, 2012

Here is the Avaya ARS dial plan we are using with our 2talk SIP trunk. Please note the following: Line group 0 is our PSTN group, you’ll see below emergency calls and Telecom service numbers are set to go over PSTN. Freephone numbers also go over PSTN because they are free. 3XXXXXX & 9XXXXXX are [...]

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Upgrading to VDSL, a timeline

By James | Published: September 23, 2011

Getting VDSL hasn’t been quite as easy as I expected, let me tell you the story. To be fair, we aren’t a straightforward upgrade to VDSL. We can’t afford any downtime during business hours to swap modems etc as our phones are all VoIP running over our existing ADSL connection. But from a user’s point of [...]

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Shame on you, Panasonic

By James | Published: August 22, 2011
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This week’s Exposé reveals a money sucking Panasonic microwave (ST659W), using close to $100 of power a year without cooking a single thing

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Installing the SQL from SBS 2008 Premium along side SBS 2003

By James | Published: July 8, 2010

Background: SBS 2003 Premium is running on one box. Performance is becoming poor due to increasing SQL demands, so we need to run it on a separate server. Can achieve this by purchasing A) SBS Workgroup 1 Processor Edition, or B) SBS 2008 Premium Edition & 25 CALs, (which entitles you to run SQL on [...]

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The UC520 Journey

By James | Published: May 27, 2010

On Friday I finally completed the cutover to our UC520, after running it in parallel for half the staff (2 phones on their desks) with our old Samsung DCS Compact II. Even better news, we are a week down the track and it’s still running. Yes of course I should expect that, but it is scary [...]

Posted in Cisco, Work | Tagged | 3 Comments
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