Category Archives: Telephony

BLF lights not working after switching Asterisk to version 11

Found a strange issue after switching to Asterisk v11, the BLF buttons on our Panasonic SIP phones stopped working. Eventually thought it was worth trying setting the ‘presence server address’ which previously hadn’t been set (and in Endpoint Manager is set to blank) to the PBX and the lights immediately started working. Much simpler solution […]

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Avaya SIP Trunking with 2talk New Zealand

SIP Trunking is a great option to lower the cost of your phone calls. We installed a new Avaya IP Office 500 phone system at the beginning of last year, so of course I was keen to get VoIP setup quickly through 2talk to cut the cost of calls going over our ISDN lines. The Avaya […]

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Avaya IP Office New Zealand Dial Plan (ARS)

Here is the Avaya ARS dial plan we are using with our 2talk SIP trunk. Please note the following: Line group 0 is our PSTN group, you’ll see below emergency calls and Telecom service numbers are set to go over PSTN. Freephone numbers also go over PSTN because they are free. 3XXXXXX & 9XXXXXX are […]

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Configuring Cisco 7914 Sidecar

So you’ve got your shiny new 7914 sidecar, configured all the buttons, go to boot it up and find that all the buttons just light up red! I’ve seen many forum posts with people confused about how to get their 7914 working, and I have also had problems, so here is a guide on how to […]

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Affordable IP Phone Systems

Asterisk has been around for a number of years now, most tech consultants will be aware that there are open source PBX solutions that can run on your PC. However, until I discovered the Atcom IP series of Asterisk appliances, I knew I would have a hard time convincing small businesses of the benefits of […]

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